As we do not stock our items in bulk we ask you to allow 7-10 working days for your order to arrive. Once we receive your package this will be sent to you through Royal Mail 1st class SIGNED FOR. If we have an item that is ready to ship/available for next day delivery we will put this in the product description. 


our accessories are ready to ship so you will receive this within 1-3 business days through royal mail. 


Unfortunately, due to hygiene reasons, we are unable to accept refund or exchanges on any of our hair. 

you may return your accessories back to us if you change your mind, they need to remain in their original packaging and need to be unused. it is your responsibility to return your package back to us within 10 days of your purchase, if you would like to return an item please contact customer services who will be able to provide you with information on how you can return your item. 

contact us through the chat or the contact us option in the menu. 

Happy shopping!